Friday, June 6, 2008

Other caveats of using MS Office 2003 with Microsoft SharePoint 2007 products

I have already discussed caveats of using MS Office 2003 with Microsoft Office SharePoint 2007 products in my last post. Before I talk about the other caveats, I would strongly recommend you to go through following white paper,

White paper: Good, better, best: Office and SharePoint Products and Technologies

Issues:
1. Unable to check out document from SharePoint document library for editing it in MS Office 2003.
Error - "Edit Document' requires a Windows SharePoint Services-compatible application and Microsoft Internet Explorer 6.0 or greater."
2. Internet Explorer crashes (stops responding) when you try to open an Office document in a SharePoint document library.
Here is how you fix these issues,
There is no need to remove any Office 2007 applications from your computer.

Step 1: Repair Office 2003:
1. Go to Start => Control Panel
2. Double Click on "Add/Remove Programs"
3. After this list populates, locate and click "Microsoft Office 2003 Professional Edition" or any other version of Microsoft Office 2003.
4. Click on the "Change" button
5. On the window that appears, click on the button "Reinstall or Repair" and select "Next"
6. Click on the radio button "Detect and Repair errors in my Office installation" then click "Install"
7. A message will appear once the repair is complete.

Step 2: Click this link to a hotfix file from Microsoft and select "Run" to install this hotfix:
http://download.microsoft.com/download/f/5/1/f511cec6-d8c5-444e-bd76-5161b2a16c9f/office-kb938888-fullfile-x86-glb.exe

Information about this hotfix can be found here:
http://support.microsoft.com/default.aspx/kb/938888
Additionally, you may refer to following KB article if above steps do not resolve your issue,
Note: Above issues may occur with MS Office 2007 applications (Word, Excel, PowerPoint etc.) too. You need not to uninstall any MS Office 2007 applications in order to resolve them.
We do not have MS Office 2007 available yet so all above issues were reported while using MS Office 2003 with Microsoft Office SharePoint Server 2007.

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